But the sword can be released by hand. 

Solution: The sensor on the side of the conveyor belt was dirty. After cleaning, the paper was detected again. 

Otherwise the sensor “thinks” that the paper just runs in and therefore does not release.

Note: this range is the same for the following machines: HORIZON SPF-10, SPF-10-ll and SPF-11

If the sensor is defective, you can order a new one via the HORIZON webshop.

If you have another problem where you need support, please contact us, we will be happy to help you!

I have a problem with HORIZON SPF. It keeps bringing error 130, but the cause is unclear. No paper jam or similar.

Solution:

The receiver of the sensor was dirty and therefore showed paper jam in the infeed area although everything was ok.

Simply clean the receiver underneath the sensor and the error will be corrected. 

Note: this area is the same for the following machines: HORIZON SPF-10, SPF-10-ll and SPF-11

If the sensor is defective, you can order a new one via the HORIZON webshop.

If you have another problem where you need support, please contact us, we will be happy to help you!

For one of our customers this was recently due to the defective seesaw. This is a spare part which is unfortunately no longer manufactured. The HORIZON MAC-8 is a bit older model – but still generally reliable.

We simply recreated the missing spare part and the tower is running again.

If you have such a special case and need support, please let us know.

You can find available spare parts from Horizon in the Horizon GmbH webshop. Some parts have to come from Japan, which of course takes a little longer.

Replacing folding rollers is definitely a very costly thing, but it is also absolutely necessary.

It cannot be said in general terms and depends on a number of factors when replacement is necessary. E.g. the type of paper or the type of gumming on the rollers.

Before a folding machine is sold at LA-POSTPRESS, we therefore check the status of the folding rollers carefully and only give them to the customer if the condition is perfect.

All our folders you can see here. 

We have found a manufacturer who sells high quality folding rollers at a fair price. If you are interested, simply contact us.

Otherwise, folding rollers can be purchased directly from the manufacturer, e.g. of Horizon GmbH.

With my HORIZON SPF-20, the brochure remains under the stitching unit and is not transported any further.

What can that be?

There are carriers on the conveyor belt; these could have fallen off and lay on the floor of the machine.

After these are clicked back into the belt, the transport works again.

If the carriers are lost, you can order new ones in the HORIZON Onlineshop.

If you have further more questions do not hesitate to contact us!

And if you need a new booklet maker take a look to our current offers.

Nothing can be seen on the screen of the HORIZON VAC-100 tower. The screen is very dark.

The solution could be:

The mirror above the neon tube has slipped and thus covers the lighting. Then the mirror must be realigned and, if necessary, re-fixed.

If neon tube is broken, you can order a new one in the HORIZON Onlineshop.

If you have further more questions regarding that do not hesitate to contact us!

And if your collator is completely broken you can find all our collators here.

My HORIZON MC-80 tower no longer starts or stops. What could that be?

That could be due to sensors.

The machine can no longer recognize the start / stop position. This position is based on the shaft that moves the suction rods.

The corresponding sensors are called B11 and B12 and in this case would have to be ordered from Horizon and exchanged.

For questions do not hesitate to contact us.

Here you can check all our available collators.

Can the HORIZON VAC-100 tower also deliver to the right?

The VAC-100c tower can do that.

VAC-100a or VAC-100m cannot do that.

In addition, a special jogger is needed for right-side delivery – this is the HORIZON PJ-77R.

You can find all our joggers here and our collators here.

You can also check our YouTube Channel.

I have some trouble with my HORIZON BQ-160. If the book block runs over the router, the milling wheel does not turn. What could that be?

It could be the engine. In this case, you can obtain a motor as a spare part from Horizon GmbH.

But it’s also possible that it is on the upstream contactor, which no longer switches through all 3 phases and thus stops the milling machine. That would be the smaller effort.

For more questions contact us.

You can check all available binders here.

I want to expand my Horizon system. Do the towers you offer fit my existing HORIZON system?

Please give us the serial number of the system and the number that is on the EPROMs of the main board.

Then we can see which extension tower suits your system.

You can see all our available HORIZON towers here.

In general, brochure production from Horizon can be expanded to up to 6 towers.